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Improving Team performance

Improve Employee Performance by Letting Organized Employees Create Order

Barbara Brown, PhD asked: Do you have an employee who just loves to organize things? They are always putting labels on things, creating new processes for storing items, or designing different approaches for capturing information. If you do have an employee who relishes these activities, use this desire to encourage improved or continued performance. How? […]

Categories
Improving Team performance

Improve Employee Performance by Focusing on What Employees Dislike

Barbara Brown, PhD asked:   As humans, we try to avoid what we dislike. As managers, you can use your knowledge of what employees dislike to encourage improved performance. How? By explaining to employees how doing a better job could help them avoid the things they dislike.  The good news is that you will know […]

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Feedback and Rewards

Why Substitute Teach

caroline mackay asked: Substitute teaching can be very rewarding. There are different reasons that people choose to substitute teach. Some look at it as just a job and they can make some what they view as, easy work, until they have done it for a day or two, then their opinions change. Substituting is anything […]

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Leadership Mistakes

Value Your Staff

Steve Morgan asked: Value Your Staff One of the biggest lessons I learnt when I was a newly appointed Principal of a Middle School, was to value my staff.  It took me a while but I came to realise that the quality of the staff is the biggest implement of change you can have in your […]

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Teamwork

Adopting a Process — Tips for Helping Your Team Adapt

Randy McGowan asked: So you have decided to adopt a more formal process for getting your projects done, congratulations. It is a good decision that will help you better manage your projects, make your team more efficient and improve your chances of coming in on schedule and on budget. Most process methodologies do a fine […]

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Managing Performance / Setting Goals

Management Coaching: The Heart of Performance Management

Cliff Hebard asked: The semantics of training and development do a great job of muddling the topic of human effectiveness on the job. What, precisely, are the differences and similarities among terms like “engagement” and “performance management” and “performance appraisal,” and even “motivation”? At the Center for Management and Organization Effectiveness, we mostly leave these […]

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Feedback and Rewards

Circle of Satisfaction

Sasha Mohammed asked: If you’re having trouble with customer satisfaction, take a good look at your employee satisfaction level. You may find the two are more closely linked than you thought. Take the example of two employees working in the same position for different companies – let’s call them employee A and employee B. Employee […]

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Feedback and Rewards

Are You Really Delegating?

Anil Salick asked: I often ask participants at the commencement of training our Delegation module: “In your own words, write down the definition of delegation (as a management practice)”. I then listen intently to and rate their definitions on a scale of 1 to 10. I must admit to being teasing and tongue in cheek […]

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Leadership Mistakes

Thirteen Tips to Effective Upward Management

Lonnie Pacelli asked: Ever known a manager who held great respect of his or her team but was not respected by his or her management? Or maybe you’ve had a manager that just couldn’t get things done effectively because he or she just didn’t know how to “work the system”? Or even still, are you […]

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Leadership Mistakes

The Number One Failing of Really Useless Leaders

Steven Sonsino asked: Now I’m sure you’ve read Stephen Covey’s excellent book ‘The Seven Habits of Highly Effective People’. But if you haven’t, you should. It’s an inspiring summary of the seven simple but motivational things you need to do to be an inspirational leader. And it can help you to build an inspirational leadership […]