Problem Solving

What Really Drives You Nuts?

Kate Mercer asked: common complaint we hear from leaders and managers is that they can’t do everything they want to do to produce results in their area of the business; they control only part of everything that needs to be managed to get the job done. Most organisations are organised functionally into areas which seem […]

Leadership Mistakes

When the Game is Fun, the Goals Get Done

Mark Ford asked: When I wrote recently about the Top 10 Qualities of Your Next Winning Goal, I never expected to hear so much feedback about quality #1 – FUN. “Goals should be fun?” some of you asked. And, “what’s all this talk about a game?” People were both surprised and delighted to see that […]