Tom O\’Dea asked: Introduction Recently I was reading (re-reading, actually) John Maxwell’s book “The 21 Indispensable Qualities of a Leader”. It’s a great collection of easy to read, short chapters that I highly recommend. One of the qualities that got me to thinking was generosity. Maxwell makes his point by saying that “your candle loses […]
Tag: Leadership Tips
Tom O\’Dea asked: Introduction  What’s your leadership style? In his 1994 book, renowned leadership guru Jimmy Johnson (ok, he was renowned as a football coach — but that’s a leadership role too!) spoke of his leadership style.  What he said was “I’m totally consistent; I treat everybody differently.” He went on to explain […]
Tom O\’Dea asked: If you believe that one of the primary roles of a leader is to teach those that you lead; and if you believe that your reputation for customer service can be the difference in your success or lack thereof; then it stands to reason that as a leader, you should be teaching […]