Managing Performance / Setting Goals

How to Evaluate the Impact of Management Training and Development

Developing People asked: In 1959, Kirkpatrick first outlined four levels of training evaluation: · Reactions – ‘liking or feelings for a programme’. · Learning – ‘principles, facts etc absorbed by the participants. · Behaviour – ‘using learning on the job’. · Results – ‘increased production, reduced cost’s etc’. Clearly an organisation would not invest in […]