Conflict Resolution

Communication Skills Training – Effective Communication

Robin Chandler asked: Good Communication Skills are essential Being an effective communicator takes real skill. Communication skills have to be developed, honed and added to on an on-going basis. They are the heart of interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be. To be […]

Leadership Mistakes

Some of the Most Important Leadership Qualities to Watch

Muna wa Wanjiru asked: Leadership is the ability to influence and motivate human minds to achieve the desired objectives.  In order to lead, it is imperative that one should have certain leadership qualities.  A leader is one who leads by example; he walks the talk.  His every word and his every action should convey certain […]