How to Give the Right Best Man Speech

Michael Schnell asked: So you’re the best man. Your duties include throwing an awesome bachelor party for the groom before he makes the lunge into monogamy. You’re also responsible for helping with wedding arrangements and hanging onto the rings, but wait there is one other thing the best man is responsible for…oh that’s right a […]

Improving Team performance

Customer Services Training For The Team

Shaun Parker asked: In the UK customer service is not nearly as good as our transatlantic counterparts. The Americans and Canadians take great pride in providing a service with a smile. It goes well beyond staff spitting out a gimmicky ‘have a nice day’ after every successful transaction. It boils down to the fact that […]