Defining Leadership

The Big Disconnect – Managing Generations – Leadership Training

Bill Benjamin asked: “Shhuuut uuup!” said the sassy Gen Y to her astonished  manager.  “Excuse me?” replied the shocked manager, a  Boomer. This conversation took place recently in the boardroom at one of the  world’s largest oil and gas companies. It is a moment that crystallizes  the challenge of managing across generations in workplaces today […]

Communicating as a Leader

Leadership and Communication: Fostering Learning in Organizations

Dr. Dan Kaufman asked: One of my favorite sayings is, “the trouble with communication is the belief that it actually occurs”, (unknown author).  In many organizations run by top down, command and control methods, this is particularly true. Information is parsed out based on need to know and, even more importantly, the input of those […]