Erin Roon, MA asked: Communication is a dynamic process. It goes way beyond the words we say. Many people interchange the words communication, language, and speech; but these terms are not synonymous. Speech refers to the actual words or sounds that are coming from your mouth. Language is the grammar, meaning and ability to use […]
Tag: Breakdowns
Dr. Dan Kaufman asked: One of my favorite sayings is, “the trouble with communication is the belief that it actually occursâ€, (unknown author). In many organizations run by top down, command and control methods, this is particularly true. Information is parsed out based on need to know and, even more importantly, the input of those […]