Bill Benjamin asked: “Shhuuut uuup!” said the sassy Gen Y to her astonished manager. “Excuse me?” replied the shocked manager, a Boomer. This conversation took place recently in the boardroom at one of the world’s largest oil and gas companies. It is a moment that crystallizes the challenge of managing across generations in workplaces today […]
Tag: Elephant
Dr. Dan Kaufman asked: One of my favorite sayings is, “the trouble with communication is the belief that it actually occursâ€, (unknown author). In many organizations run by top down, command and control methods, this is particularly true. Information is parsed out based on need to know and, even more importantly, the input of those […]