Problem Solving

Mission: How Leaders Create the Greatest Version of What you Can be

Eric Garner asked:

. If put together with real understanding of what a group of people can achieve, they can act like irresistible magnets drawing everyone in the same direction.

It is one of the core roles of leaders, whether at the top of the organisation, or anywhere within it, to confirm, verify, communicate, and live the mission statement. Here are some of the ways that can happen.

• Write your Mission Statement down. Although it can be used for promotion purposes, it should never be seen purely as a promotional tool but as the group expressing the best version of itself.

• Think first about how the group benefits others. These could be those who work for it, those who are its customers, the wider community, or future generations.

• Think in terms of being sent on a mission by a higher power. If you see the organisation as fulfilling a role at some profound level, beyond perhaps your immediate understanding, then the Mission Statement becomes easier to write. Your mission will have far more power if you get a sense of the business’s unique and special purpose, rather than simply re-stating its aim to make money for its stakeholders.

• Tie in your Mission Statement with your goals, aims, and visions.

• Use language that everyone can understand. The best Mission Statements are simple monosyllabic one-liners.

• Don’t worry about getting it right first time. Just like our own understanding of our purpose on this earth, understanding the mission of your organisation is a work in progress. So keep at it and revise it as you go.

Of course, it is easier to state these high-sounding aims, another to find the right words. So, take a look at some famous mission statements used at various times by well-known companies.

1. Reebok: “Our purpose is to ignite a passion for winning, to do the extraordinary, and to capture the customer’s heart and mind.”

2. Walt Disney: “To make people happy.”

3. Wal-Mart: “To give ordinary folk the chance to buy the same things as rich people.”

4. The Body Shop: “Tirelessly work to narrow the gap between principle and practice whilst making fun, passion and care part of our daily lives.”

5. Marks and Spencer: “Our mission is to make aspirational quality accessible to all.”

6. Sony: “Our mission is to experience the joy of advancing and applying technology for the benefit of the public.”

7. Coca Cola: “The basic proposition of our business is simple, solid and timeless. When we bring refreshment, value, joy and fun to our stakeholders, then we successfully nurture and protect our brands.”

8. 3M: “To solve unsolved problems innovatively.”

9. Glaxo: “We are an integrated, research-based group of companies whose corporate purpose is to create, discover, develop, manufacture, and market safe effective medicines throughout the world.”

And here to top these statements is the mission statement of Ringland Bros circus, penned in 1899:

“To be good, mankind must be happy. To wreathe the faces of humanity in smiles for a time, to loosen the chains that hold man captive to his duties and return him to them better fitted for his obligations, is the mission of amusement.

Amusement unfetters the mind from its environs and changes the dreary monotony of the factory’s spindles to the joyous song of the meadowlark. It softens the wrinkles of sorrow, makes smiles of frowns.

This is the mission of amusement – and the circus with its innocent sights of joy for the children and its power to make all men and women children again for at least one day, comes the nearest of any form of amusement to fulfilling this mission.”

We can of course write our own mission statements. Doing our own statements makes writing them for our organizations much easier. Here is the mission statement of a working mother:

“I will seek to fulfil my duties towards both my work and my family since both are important to me. My work is the place where I aim to achieve service towards others, the expression of my technical knowledge and the building of harmonious and satisfying relationships. My home is the place where I aim to find happiness, peace, contentment and joy. Despite all the challenges, I aim to balance work and home and the genuine needs of those who look to me to help them.”

Let the last word be with Paul Beeston of “To live your mission is the most generous thing you can do. Your mission is always going to make a major contribution to your life, the lives of others and the planet. Humankind and the planet needs you to live your mission. Your mission is part of the tapestry of life and without it there are stitches missing. Is there anything more important for you to do?”

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