Improving Team performance

Customer Service Training – Best as a Team Event

Kate Tammemagi asked: Customer service training is best carried out with the  whole team together – no matter what the organisation is, whether in a call centre, a business or professional situation With the team together, you can improve their customer focus, basic telephone skills and the standard high quality best practice.  However,  here are […]

Feedback and Rewards

Get Your Restaurant Business To Give Great Hospitality Service

Josh Stone asked: Your restaurant can be in only so good a location, and your food can only be so good. But is there any limit to how great your service can be? This is the people factor, and it will set you apart from the rest of the pack like no other. No matter […]