Categories
Non Standard Leadership Techniques

The Benefits of Customer Service Training Games

Justin Chamberlain asked: Many companies offer great service but only a handful are able to deliver it constantly and consistently throughout their business. Think about it. How many times have you experienced good service and bad service from different parts of the same brand or company? In almost all cases the inconsistency in service is […]

Categories
Feedback and Rewards

Motivate Entry Level Employees in 2008

Silvana Clark asked: As the New Year begins, many supervisors look for ways to make 2008 more productive by motivating their entry level staff. After all, isn’t it easy to get employees to perform at their highest capabilities? Simply offer lucrative stock options, three-day work weeks and generous salaries. Oprah Winfrey actually gives employees new […]