Leadership Mistakes

The Manager as Coach

Andrew Wood asked: In my role as consultant, I am often asked whether all good managers are effective coaches and if so, does this lead to the opposite being true. To answer these questions with any great authority, it is important to define what is required of a manager when performing the role of coach. […]

Feedback and Rewards

How to Master Motivation, Release the Desire to Perform and Have Your Employees Bursting With Enthusiasm!

Jan Springthorpe asked: Do you use the carrot and stick method of motivation? Do your employees feel like donkeys? If we asked your staff how motivated they feel would they say:  fantastic!  not bad actually  I’m only here for the money  you must be joking! Do the managers in your organisation […]