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Feedback and Rewards

Be Careful What You Reinforce: Feedback and Coaching

Richard L. Williams, Ph.d. asked: />An employee’s effort, commonly referred to as “work,” consists of the behavior(s) that he or she performs while on the job. Effort has been described as being on a scale of high, medium, or low. An employee’s performance is the results, and is the product of effort (work) and behaviors. […]