Problem Solving

How to Identify and Select a Lean Six Sigma Black Belt

Steven Bonacorsi asked: Black Belts are knowledgeable and highly skilled in the use of the Lean Six Sigma methodologies and tools, as well as facilitation and change management, and lead subject matter experts to increase customer satisfaction levels and business productivity. Black Belts have typically completed four weeks or 160 hours of Lean Six Sigma […]

Feedback and Rewards

The Value Of Becoming A Learning Organization

Shannon Martin asked: Many companies face the question of the value of investing in organizational learning. Consider this: A four-year study by the American Society for Training and Development (ASTD) shows that firms that invest $1,500 per employee in training compared to those that spend $125 experience on average 24 percent higher gross profit margins […]