Categories
Uncategorized

To be Successful – Market Test your Products

Pedro Martinez asked: Nowadays making money online has become easier with the use of affiliate programs. Some of these affiliate programs are better than others. The main site or product owners looking for affiliates offer some hefty commissions; some offer between 30% to 90% commissions. All you have to do is register with them and […]

Categories
Feedback and Rewards

Saluting the Squawkers: Complaints Often Key to Improving Sales, Retention and Loyalty

Craig Harrison asked: It’s said nobody likes a complainer. I beg to differ. In customer service a complainer is doing you a favor. They are the extension of your research, testing and quality assurance departments. Although essentially unpaid, they’re providing you with invaluable, often real-time feedback on what isn’t working in your business or your […]