Categories
Micro Management

Finding the Right Home for Your Sales Skills

Lee Salz asked: It’s that time of year again when salespeople peak their heads up from their cubicles to see if there is a better opportunity out there. So, what do I mean by “that time of the year?” Actually, it’s most every day. The way most salespeople are wired, they have an insatiable urge […]

Categories
Transformational Leadership

Global Agents Require Special Care

Marketing Team asked: It is difficult to manage the operation for the global agents. The operation of the call centers will get difficult due to differences in culture and language of the callers. Global agents are know as the callers from different countries. In the world the widely used language is English, Spanish so due […]

Categories
Teamwork

Global Agents Require Special Care

Marketing Team asked: It is difficult to manage the operation for the global agents. The operation of the call centers will get difficult due to differences in culture and language of the callers. Global agents are know as the callers from different countries. In the world the widely used language is English, Spanish so due […]