Silvana Clark asked: the director of Chloe’s camp to let him know she only drinks orange-pineapple juice for breakfast…not plain orange juice.” “We had Jacob’s soccer coach over for dinner to make sure he understood that Jacob doesn’t respond well to direct commands. We want the coach to use “suggestions” when talking to Jacob about […]
Tag: Resiliency
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On Shaking Things Up
Mark Vickers asked: No, it’s not just your imagination. The pace of change really is speeding up in organizations all over the world. At least, that’s the opinion of 82% of respondents to the 2006 Agility and Resiliency Survey, a global poll of organizations commissioned by the American Management Association (AMA) and conducted by the […]