Transformational Leadership

Teams and Quality Management

M. Sreenivas asked: The issue of “improving quality has garnered increased attention from management in recent years. This is to ensure Global competitiveness after the international markets opened up for India post liberalization. The essence of QM is process improvement, and employee involvement is the linchpin of process improvement. In other words, QM requires management […]

Non Standard Leadership Techniques

Reengineering: 40 U$eful Hints

Paul Deis asked: This article is also available on our website: PROACTION – Generating Best Practices. It is an excerpt of a paper originally written by George Miller, Founder of PROACTION. It has been modified and updated by Paul Deis, PROACTION CEO. Introduction Business Process Reengineering (BPR) principles have been around for a long time, […]