Categories
Transformational Leadership

Have a Love Affair With your Customers! 5 Ways to Keep your Customer Romance Burning

Rosemary Rein asked: As I have been finalizing my chapter on “WOW! Customer Service” in the upcoming book “Blueprint for Success and Survival” with Dr. Stephen Covey and Ken Blanchard, (Look for in Bookstores in 2008) I have been reviewing my field notes from working with business clients who have successfully propelled their business from […]