Steven Sonsino asked: The question I am most often asked by managers is: ‘Why won’t they do what I want?’ This is usually followed by: ‘And why don’t they work harder?’ As leaders and managers, we often assume that, if our employees really wanted to perform better, their performance would just increase. We assume that […]
Tag: Trains
Kris Koonar asked: Whatever business you are in, regardless of how big or how small it is, it is really a business of relationships. Good relationships at work, within organizations and with clients, suppliers and service providers are a very important part of doing well, although it is often ignored or sidelined by businesses. Relationship […]