Donald Mitchell asked: If you have a valuable leadership and management tool, I’m sure you make it a point of emphasis to be sure that everyone learns how to apply the tool. Otherwise, it’s like leaving large gold nuggets and bulging diamonds lying around on the floor in your offices: You are making a lot […]
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Teams and Quality Management
M. Sreenivas asked: The issue of “improving quality has garnered increased attention from management in recent years. This is to ensure Global competitiveness after the international markets opened up for India post liberalization. The essence of QM is process improvement, and employee involvement is the linchpin of process improvement. In other words, QM requires management […]