Categories
Teamwork

Matching Sales Team Requirements With Management Input

Jonathan Farrington asked: In commercial terms we should seek to develop our teams in two specific areas i.e. Competence and Commitment. Competence consists of the combination of knowledge and skills whilst Commitment is a combination of confidence and motivation. The degree to which a person has achieved certain combinations of these factors can be defined […]

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Conflict Resolution

Relationship Coaching and Relationship Coaching In the Workplace

Kris Koonar asked: Whatever business you are in, regardless of how big or how small it is, it is really a business of relationships. Good relationships at work, within organizations and with clients, suppliers and service providers are a very important part of doing well, although it is often ignored or sidelined by businesses. Relationship […]

Categories
Conflict Resolution

Success at Work – Ability to Resolve Conflict is Key

Gayle Wiebe Oudeh and Nabil Oudeh asked: What does it take to get ahead in your career? More than technical expertise, more than degrees or certifications, more than anything else, it takes people skills. People who know how to treat staff fairly, who work with others collaboratively, who know how to negotiate and problem solve. […]

Categories
Managing Performance / Setting Goals

Performance Management – Five Factors for Success

Russ Silva asked: If you want better performance from your employees, the following four statements may surprise you: – Forget about making your managers? lives easier. – Dump your performance appraisal and ?coach? moniker. – Shift accountability away from employees. – Stop paying them off. While these statements may seem to contradict what you have […]