Thomas Cutler asked: According to manufacturing journalist, Thomas R. Cutler, author of The Machinist article titled, “A paradigm shift in Technology†describes how vendor relationship management has replaced and extended traditional customer relationship management. VRM, or vendor relationship management, is the reciprocal of CRM (Customer Relationship Management). VRM provides industrial, distribution, and a wide range […]
Tag: Industrial Distribution
Thomas Cutler asked: According to manufacturing journalist, Thomas R. Cutler, author of the Business Excellence article titled, “VRM is Now!†VRM, or vendor relationship management, is the reciprocal of CRM (Customer Relationship Management). VRM provides industrial, distribution, and a wide range of enterprises with the technology and tools for efficient vendor interactions that benefit both […]