Dr. Richard Kercz asked: The last few years has demonstrated a steady rise in the need and demand for creativity and innovation in the business sector. Foreign competition has created a new business reality where rapid change and surpassing client expectations are the norm. Global markets, once the exception, are now the rule for most […]
Tag: Global Competitiveness
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Teams and Quality Management
M. Sreenivas asked: The issue of “improving quality has garnered increased attention from management in recent years. This is to ensure Global competitiveness after the international markets opened up for India post liberalization. The essence of QM is process improvement, and employee involvement is the linchpin of process improvement. In other words, QM requires management […]